Direct Air have stayed open to support critical sectors

Member News

Coventry based Compressed Air specialist Direct Air has stayed open to support essential industries such as food, pharmaceutical and utilities. They are also remaining open to support the service and installation of their products for customers. 

Established in 1993, Direct Air & Pipework deliver bespoke compressed air solutions and maintenance to businesses of all sizes and sectors. They are committed to providing the most energy-efficient and cost-effective solutions to customers by communicating their expertise and technical guidance.

With critical sectors taking on increasing amounts of work, Direct Air has stayed open and are carrying on with business as usual for its customers. Direct Air has been recognised as an essential supplier to its customers during this challenging period and also supporting a number of customers who have adapted their production lines to manufacture PPE. 

The British Compressed Air Society is continuing to lobby for compressed air to be recognised by the government as an essential industry due to it being vital for certain sectors. Emma Dolby, Marketing Manager at Direct Air, said:

“Without compressed air, there would be limited food production, medical supply production and water treatment, among others. On top of this, factories wouldn't be able to produce PPE as compressed air is how many of the production processes are powered.” 

“Therefore, the installation, service and maintenance of this equipment are critical.”

The company is still supporting customers with phone calls and visits to sites conducted safely. However, they have put safe working practices in place to ensure staff and customers safety. 

Most of Direct Air’s office staff have been working remotely since 12th March and they have included social distancing in their working practices. They have also adapted some employees' roles, who may be vulnerable to COVID-19, in order for them to still carry out their work. 

In a recent statement issued from the company they said:

“Please stay assured that we can meet our commitments to you while addressing any concerns you may have at this time. We are still operating and at your service to supply parts, compressed air system maintenance and advise.”

Offering advice to other manufacturers open during this time, Emma said: 

“In order to keep up positive morale, we have been making regular phone calls and video calls with staff working from home. We are also trying to carry on as usual as much as possible, but also taking this time to plan our next sales focus.”

Alongside supporting customers, Direct Air have also put themselves forward as providers of compressed air to support the Global effort to provide PPE and ventilators. However, they have not been notified to help yet, and therefore are looking for opportunities to help the current crisis directly.

If Direct Air could help you, get in touch with them today by heading to their microsite https://directairpipework.madeinthemidlands.com/

 

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